Refund policy

2 Days Return & Exchanges

Exchange Policy

 

•  We gladly accept returns, exchanges, or replacements of ONLY unused merchandise within 7 days from the date of delivery.

• Items must be returned in their original packaging, with tags intact.

• Customers are responsible for the return shipping cost and must arrange to send the product back to us.

• We only allow one exchange or return request per order.

• All exchange requests are subject to Modarift approval.

 

Return Policy

 

• Returns are only accepted  if an incorrect item was delivered.

• A valid unboxing video is required for processing return requests. Without this, requests will not be entertained.

• If a return request is approved for reasons other than receiving a damaged or incorrect product, the customer must bear the return shipping costs.

• Refunds are not offered. Instead, a credit note will be issued, valid for 90 days from the date of issuance.

 

Important Notes

 

• All items must be returned in their original condition, with tags and packaging intact.

• Return or exchange requests must be initiated within 7  days of delivery.

• Modarift reserves the right to make the final decision on any exchange or return request.

 

For return or exchange, you may raise a ticket through Return.

 

For any queries or concerns, please contact us at +91 7294176641 (Whatsapp only). Thank you for choosing Modarift